Under the direction of
the Consumer Advocate, the Bureau of Consumer Protection (BCP) works
to protect Nevada consumers and legitimate businesses from various
deceptive (fraudulent) business practices. We protect consumers
through the following ways:
• BCP enforces various consumer protection statutes by filing
lawsuits on behalf of the State of Nevada and the public good.
We cannot represent individual consumers. Many of our legal
actions are reflected in the Newsroom section contains
information on recent legal actions.
• BCP strives to educate consumers through widespread awareness
of consumer rights and issues. This web site provides helpful
information on many important topics such as identity theft,
preventing telemarketing abuses ("do not call"), automobile
sales, and what consumer scams to avoid. We welcome and
encourage you to review our Consumer Education section.
BCP reviews allegations of deceptive trade. Such information may
form the basis for an investigation into a company's business
practices. Some of these investigations may also result in a legal
action, not on behalf of individual complainants, but to enforce
Nevada's consumer protection laws. While we would like to act on
every violation we are aware of, limitations of law, time and staff
require us to focus our legal action on those cases that indicate a
pattern of fraudulent activity that substantially affects the public
interest within our jurisdiction. Please click here for Important
Information Concerning the Nevada Consumer Affairs Division
• BCP also advocates the consumer's voice in complex utility
cases involving the rates and services of privately-owned
utility (telephone, electric, and natural gas) companies before
the Public Utilities Commission of Nevada and similar government
agencies.
To learn more
about the sections that comprise the Bureau of Consumer Protection
and the laws these units enforce, visit our
Deceptive Trade,
Antitrust, and
Utilities pages.
